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Home > Catalog > C & C++ > Customer Support
  
Service Center Operator

Service Center Operator

Updated: 2007-04-24 17:31 | Details | Visit | Download		Add to my favorites list
Service Center Operator software for service centers and workshops. Service Management represents new generation of management software for service centers. It manages full life cycle of repairing and tuning from equipment reception to shipping repaired equipment back to customer. Along with management it provides profit and statistical analysis of activity by different types of work reports.
License type:  Free to try    Installation price:  ~$50   [Ask for installation]
Visitors' rating:Visitors' rating: 0 (0) (0) [rate it] | Member's rate:Member's rate: 0 (0) (0) [review it]
WebConference LiveHelp!

WebConference LiveHelp!

Updated: 2007-04-24 17:31 | Details | Visit | Download		Add to my favorites list
A Web-enabled suite of customer care tools designed for use with Web sites and private intranets. Includes a feature-rich one-on-one customer service chat environment, searchable chat transcript knowledge base, real-time Web site visitor tracking and pro-active invitation tool, a Web-enabled shared email system for answering customer service email, and a feedback collection and reporting tool. Advanced features include support for multiple "call queues", seamless redundancy and load balancing, direct uploads, and reporting tools. New features include server side blowfish encryption, customizable web visitor categories, and customer typing notifications.
License type:  Free to try    Installation price:  ~$50   [Ask for installation]
Visitors' rating:Visitors' rating: 0 (0) (0) [rate it] | Member's rate:Member's rate: 0 (0) (0) [review it]
faq-system

faq-system

Updated: 2007-04-24 17:31 | Details | Visit | Download		Add to my favorites list
Uses MySQL to store the FAQs and includes an easy to use web interface. Search capabilities and support for templates are included.
License type:  Free to try    Installation price:  ~$50   [Ask for installation]
Visitors' rating:Visitors' rating: 0 (0) (0) [rate it] | Member's rate:Member's rate: 0 (0) (0) [review it]

Total: 3



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