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|  | Help Desk Software - Help Desk Revolutions FREEUpdated: 2007-04-24 17:31
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| Download |  | | Help Desk Software By Help Desk Revolutions. This is the latest free customer support help desk software iteration in an effort to create robust business level support tools that run under the PHP environment. Help Desk Revolutions supports trouble ticket creation and management with an optional email function. The help desk software also contains a property management component along with optional trouble ticket billing. The helpdesk supports multiple levels of access and administration allowing streamlined operations between end-user, technicians and help desk software administrators. This is 100% free software. | License type:
Free to try
Installation price:
~$50
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 | Free MySQL PHP Help Desk Software: Help Desk Reloaded.Updated: 2007-04-24 17:31
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| Download |  | | Free Help Desk Software by Help Desk Reloaded. Free web based PHP helpdesk software using a MySql database for true cross platform capability. This Help Desk Customer Support Tool is being used by profit and non-profit organizations globally. The Help Desk Software has been tested extensively on WinNT, Apple OS X Server, FreeBSD and Linux. End users create support tickets, help desk managers and technicians then login to the help desk and enter resolutions or search threw past calls. This free Help Desk Package includes an automatic install script minimizing your need to deal with MySQL directly. We have also just recently updated the software, so check our web site often for updates and new features added to this exciting free project. We have just added new sorting features to the help desk, and also the next page feature to help reduce clutter.
| License type:
Free to try
Installation price:
~$50
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 | Call Center Softwre, Call Center Reloaded - FreeUpdated: 2007-04-24 17:31
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| Download |  | | Call Center Reloaded is an excellent free web based call center. This software is written in php and uses a MySQL backend. The free call center software “much like a help desk” was written in order to allow small to medium size call centers to document and priorities inbound calls. C.C.R. features call center users, including managers, technicians and special access technicians. The Call Center Software also has an easy installation wizard, which allows the installer minimal knowledge of PHP and MySql. Please visit our web site to download the free call center software, view screen shots, and take a live call center demo. | License type:
Free to try
Installation price:
~$50
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 | Free Help Desk QuickIntranetUpdated: 2007-04-24 17:31
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| Download |  | | Free Help Desk Software developed in PHP. This Customer Support Software is best suited for handling help desk calls in an I.T. department but can easily be modified to fit other needs. Please visit our site to download the free software, and try a live online demo of the help desk software. We update our helpdesk software regularly in response to customer feedback and to ensure maximum compatibility, so please check our web site often for free updates. Now supports MySQL or Access Database backends. | License type:
Free to try
Installation price:
~$50
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 | A Info Call CenterUpdated: 2007-04-24 17:31
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| Download |  | | Call Center Software Free , Info Call Center to support your business customer support needs. This free Customer Support Info Call Center Software allows users to submit call center tickets, and call center staff to review and respond to calls. Quickly log support calls to the customer support database. Call Center Software can be used to improve the efficience of any department of organization. Please visit our web site for info call center screen shots, software. The callcenter can be used on almost any server configuration, try it now. Check back often we constantly update this help desk call center software. | License type:
Free to try
Installation price:
~$50
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 | phpSupportUpdated: 2007-04-24 17:31
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| Download |  | | phpSupport was designed for a simple but easy install. This system will allow users to submit trouble tickets via a web form, and a email gateway. phpSupport gives you the option to email the creator of a trouble ticket when updating or closing out a trouble ticket. | License type:
Free to try
Installation price:
~$50
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 | Anteil OpenCRMUpdated: 2007-04-24 17:31
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| Download |  | | Anteil is a PHP/MySQL-driven Web-based Customer Relationship Management (CRM) application designed to help you better identify, attract, retain, service and support customers. Employing full Web architecture, this open-source solution is a fast and easy way for your company to implement a basic CRM application. At the same time, it gives programmers a head start in developing a more customized solution. Main features include: Consolidated account information, Contact manager, Sales opportunity manager, Corporate communications, Calendars, Sales forecasting system, and High-level security. | License type:
Free to try
Installation price:
~$50
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 | PHP Support TicketsUpdated: 2007-04-24 17:31
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| Download |  | | Triangle Solutions Ltd has developed an application which allows you to offer your web site users a way to request Support Tickets. Through the admin side of the application you can set up user accounts. These Users may then log into the Client side and write any amount of requests to the system. On submitting a request the request is emailed to the Administrator's email specified within the Config file. Attachments can be uploaded to an individual post. This may well be a screenshot or document explaining things a little more. Message thread is maintained within the emails sent back and forth. Self User Registration added, this is switchable within the configuration file of the application | License type:
Free to try
Installation price:
~$50
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 | ExoPHPDeskUpdated: 2007-04-24 17:31
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| Download |  | | ExoPHPDesk is a HelpDesk for Internet companies that require communicating with their customers. Includes Admin Area, Staff Area, Member Area. With a fast,easy template and Live chat system, it is the superior one. Add/Edit/Delete/Email Admins,Staff,Members. Create/Edit/Delete/Close/Open Tickets. Send/View/Delete/Reply Private Messages. Add/Edit/Delete F.A.Q. in Integreted Knowledge Base. Fetch Mail through any Mail server and convert to tickets. Ability to search tickets. ADD/EDit/Delete staff notes viewable by staff/admins. IP Lookup feature to check the server status of specific ports. Mail Piping, Unlimited Saved Responses, TroubleShooters. New version contains mySQL Toolbox with mySQL backup. And Much Much More. Easy Web-Based Installation. | License type:
Free to try
Installation price:
~$50
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 | PHP Helpdesk SoftwareUpdated: 2007-04-24 17:31
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| Download |  | | There are three types of users. Clients can create and modify their own trouble tickets. Agents can respond to and resolve tickets. Admin users have other privileges. Agents/Admins can write internal notes that are not seen by client. Many more features. Always evolving, so check back here for newer versions.
| License type:
Free to try
Installation price:
~$50
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 | Hot Open TicketsUpdated: 2007-04-24 17:31
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| Download |  | | HOT is a user-friendly helpdesk/trouble-ticket system written using PHP and MySQL. It is very powerful, easy to administer, quick to configure and is designed using CSS and compliant code to allow for easy theme changes. | License type:
Free to try
Installation price:
~$50
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 | phpTroubleTicketsUpdated: 2007-04-24 17:31
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| Download |  | | phpTroubleTickets is revolutionizing the customer support business. Version 3.5 now includes a web based installer, and a language pack! It is the most powerful and easy to use system currently available on the PHP platform. Features include instant registeration, can allow users to set their own passwords or create them automatically, EWC (Exact Website Customization) allows the system to look just like your site. Simple to use admin area and you can add more admins for faster support. | License type:
Free to try
Installation price:
~$50
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 | HelpMeICTUpdated: 2007-04-24 17:31
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| Download |  | | Reporting, multi-site support, email notification, web-administrated, issue history, time management and escalation. Just a summary of the features available; more are added every release. Please register at Freshmeat to be notified of new releases. | License type:
Free to try
Installation price:
~$50
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 | SupportExpressUpdated: 2007-04-24 17:31
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| Download |  | | SupportExpress is a professional help desk and customer support system developed on PHP and MySQL It includes a Web admin to manage your support and customers. New features 2.0 version: -New design -Optimized code -Automated send data by e.mail to new users -Active/Deactive users -Date users control -Better showing Results -Warning message for every new tickets to the admin -Warning message for every modify tickets to the admin -Automated restore/send to email user forgot password -Database backup -Restore Database Backup -Free text searching box.
| License type:
Free to try
Installation price:
~$50
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 | PHP TicketUpdated: 2007-04-24 17:31
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| Download |  | | PHP Ticket is an advanced ticketing system, written in PHP with a MySQL backend. It includes user management through sessions, a search function and several other functions to simply ticket management. It can be hosted on any platform running PHP and MySQL.
| License type:
Free to try
Installation price:
~$50
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 | Support Services ManagerUpdated: 2007-04-24 17:31
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| Download |  | | SSM is a full-featured application which includes many powerful tools to allow you to easily add a complete Knowledge Base along with a robust support request or "trouble ticket" management system to your existing support services. Through SSM, users will be able to easily manage these effective systems and reduce the time and effort required in providing technical support. In addition, certain versions of SSM allow you to integrate your Knowledge Base, Support Desk, and Web Community into one single sign-on environment, creating an easy, beneficial system to your users. New additions include numerous patches to increase the stability of your installation. | License type:
Free to try
Installation price:
~$50
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