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|  | CyracleUpdated: 2007-04-24 17:31
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| Download |  | | Cyracle's online customer support software enables companies to improve customer satisfaction and loyalty while reducing their customer support costs. According to consulting firm Gartner, Inc., 90 percent of companies are not prepared to provide the level of customer support required in the new economy. Cyracle's software solves this problem by transforming company Web sites into dynamic, user-friendly and instructive self-service centers.
| License type:
Free to try
Installation price:
~$50
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| Velaro Live Help and Realtime Visitor MonitoringUpdated: 2007-04-24 17:31
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| Download | | | With Velaro you can chat with your customers and web site visitors in real-time using our live chat service. You can also monitor your web site visitors in real time, add integrated surveys to your website, and view comprehensive web site traffic analysis. Velaro's hosted solution is used on hundreds of web sites, and has been providing customers with comprehensive, proven, and reliable web based chat for over five years.
| License type:
Free to try
Installation price:
~$50
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| Live Support PersonUpdated: 2007-04-24 17:31
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| Download | | | A multi-user, multi-operator, multi-department live support chat system that allows the operators of the websites to monitor their visitors as they are browsing the site and proactively open a chat session with the visitor. Other features include referer tracking, page tracking, chat notification, user is typing message, multiple chat sessions, sound alert, leave a message if offline, push urls, quick responses, and multiple operators.
| License type:
Free to try
Installation price:
~$50
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| HelpDesk ConnectUpdated: 2007-04-24 17:31
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| Download | | | Feature packed web based help desk. - Bulletin board style communications - File attachments - Email based ticket submission with support for html-only messages and multiple file attachments - Intelligent ticket routing using departments and 4 tiers escalation model - Customer database for easy tracking of customer details like contact info or service options - Multilingual interface - Free trial
| License type:
Free to try
Installation price:
~$50
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Member's rate: (0) [review it] |
| Hostik Live Chat ServicesUpdated: 2007-04-24 17:31
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| Download | | | Hostik Live Chat Service gives your web site visitors live sales and customer service - Monitor your traffic, qualify leads and engage your visitors. It's only $22.49 a month for up to 5 Operators and 3 Departments. Live Chat does not requires any hardware, software, plug-ins, downloads, or programming languages installations.
| License type:
Free to try
Installation price:
~$50
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| Whiz-TicketUpdated: 2007-04-24 17:31
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| Download | | | Webmaster or Website customer service personel can setup and use in a few minutes, interactive mail support system with automated tracking numbers, e-mail notification, pre-shaped forms, simple reports divided into "pending" and "resolved" cases. Trial version free of charge. Licence version offers ontop: Priority ranking, customized forms, unlimited support requests/automated e-mails, multiple users, many unique layouts with individualized corporate identity and completely advertising free.
| License type:
Free to try
Installation price:
~$50
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Member's rate: (0) [review it] |
| Web-based CRMUpdated: 2007-04-24 17:31
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| Download | | | Sohodo CRM is a complete CRM (Customer Relationship Management) solution that enables businesses to manage marketing campaigns, email marketing, email campaigns, lead generation and demand generation, track campaign success, manage sales opportunities, and support tracking for customer issues.
| License type:
Free to try
Installation price:
~$50
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| LIVE TechSUPPORTUpdated: 2007-04-24 17:31
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| Download | | | LIVE TechSUPPORT allows you to interact effortlessly with your website's visitors. Using LIVE TechSUPPORT you can provide support and/or sales assistance all in real time and directly from your website when you are online and interactive support when you are offline. Increase your sales, reduce your costs, improve customer service. LIVE TechSUPPORT is inexpensive and a great hosted solution. Full Web-based or software interfaced. Developed in 2 languages: English and Portuguese.
| License type:
Free to try
Installation price:
~$50
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| InstahelpUpdated: 2007-04-24 17:31
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| Download | | | Eduinfo InstaHelp is a free service that provides webmasters with Live Website Monitoring and Enables the visitoors to chat with the webmaster whenever he is online. This service is aimed at small websites whose webmasters work from home. The service has two parts: 1. A small 5 line javascript code which must be embedded on each page of the website; 2. A small operator software.
| License type:
Free to try
Installation price:
~$50
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Visitors' rating: (0) [rate it] |
Member's rate: (0) [review it] |
| MarshelpUpdated: 2007-04-24 17:31
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| Download | | | Marshelp is a powerful and flexible web based help desk that helps a company expand its internet presence by increasing interactivity on its site. The solution is a cost effective method of customer support that resolves, manages and tracks customer sales or service issues on the website without the hassles usually involved in performing such tasks, such as transaction and communication costs, while at the same time allowing customers to get the sales or service support they need as and when they need it.
| License type:
Free to try
Installation price:
~$50
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Member's rate: (0) [review it] |
| ActiveReplyUpdated: 2007-04-24 17:31
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| Download | | | ActiveReply is web-based customer relationship management (CRM) solution for small to medium businesses, specializing in online customer service, technical support and sales force automation. With ActiveReply you can easily track and view all your communications to ensure that your customers are never left waiting for a reply. Because there is no software to download you can manage your customer service from any Internet connection. And by using the customziable styles and templates your customers will never know they have left your site.
| License type:
Free to try
Installation price:
~$50
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Visitors' rating: (0) [rate it] |
Member's rate: (0) [review it] |
| SupportClientUpdated: 2007-04-24 17:31
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| Download | | | Enhance your Customer Support immediatly. Handling support inefficiently results in lost customers - without knowing why. This product was developed to offer any sized company an easy, efficient, and cost effective way to handle customer support on your website. You have the ability to add unlimited support techs to the system, unique ticket tracking and post tracking systems, staff ratings et al. Full Statistics for your SupportClient to keep track of posting, activity, customer satisfaction, customer retention, and a lot more.
| License type:
Free to try
Installation price:
~$50
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Visitors' rating: (0) [rate it] |
Member's rate: (0) [review it] |
| Aczena SiteChatUpdated: 2007-04-24 17:31
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| Download | | | Aczena SiteChat allows you to have real time chat conversations with the visitors on your site. Aczena SiteChat requires no installations and is provided on an Application Service Provider basis.
| License type:
Free to try
Installation price:
~$50
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Visitors' rating: (0) [rate it] |
Member's rate: (0) [review it] |
| UserInteract Live SupportUpdated: 2007-04-24 17:31
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| Download | | | UserInteract Live Support enables operators the ability to chat directly w/ visitors. Operators can monitor support calls & visitors directly from their monitor screen. Extensive visitor details: -Traffic history -History of support sessions. Initiate chat sessions (2 types!): -Force open chat sessions w/ visitors -Invite visitors to chat Provide live support on: -E-mails, auctions, multiple websites Custom: -Chat screen logos -Online/Offline status icons -Chat greetings -Canned messages Lots More! Create an accnt for Free!
| License type:
Free to try
Price:
8.50
USD
Installation price:
~$50
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Visitors' rating: (0) [rate it] |
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| Live2SupportUpdated: 2007-04-24 17:31
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| Download | | | Add Live chat for help & support. Real time visitor monitoring, proactive chat invitation, hits counter and hit log analysis, 1operator multiple chat, chat transfer, typing status with country information
| License type:
Free to try
Price:
8.99
USD
Installation price:
~$50
[Ask for installation]
Visitors' rating: (0) [rate it] |
Member's rate: (0) [review it] |
| Live2supportUpdated: 2007-04-24 17:31
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| Download | | | Live2support is a CRM solution for one to one live chat with availability status and real time visitors monitoring. Website access static and analysis. No software download. Provide support/sales from anywhere and any computer. Push Pages, Predefine responses, Chat Transcripts, Multiple Chat Session. Administrative functions - operator setup, chat transcript management lots more. Can be integrated in less than 30 minutes.
| License type:
Free to try
Price:
8.99
USD
Installation price:
~$50
[Ask for installation]
Visitors' rating: (0) [rate it] |
Member's rate: (0) [review it] |
| HumanHelperUpdated: 2007-04-24 17:31
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| Download | | | HumanHelper is a customer service tool for your website that enables web site visitors to directly communicate with your company staff. The visitors on your site can simply click on a HumanHelper button and then will be connected with one of your representatives. You then can assist the web site visitor by providing information, web site links, and even help navigate them through your web site. The HumanHelper solution is provided on an Application Service Provider (ASP) basis.
| License type:
Free to try
Price:
9.95
USD
Installation price:
~$50
[Ask for installation]
Visitors' rating: (0) [rate it] |
Member's rate: (0) [review it] |
| HelpDeskOnline.NetUpdated: 2007-04-24 17:31
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| Download | | | Fully automated Web based help desk service. Features: unique ticket number assigned to every request, unlimited forwarding for escalation and additional info requests, chat style comments to facilitate internal correspondence, automated FAQ maintenance, templates based customization, easy setup and more.
| License type:
Free to try
Price:
9.95
USD
Installation price:
~$50
[Ask for installation]
Visitors' rating: (0) [rate it] |
Member's rate: (0) [review it] |
| SiteChatter LIVE HELP SolutionUpdated: 2007-04-24 17:31
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| Download | | | Give better customer support with Sitechatter Live Help Software. Initiate Chat with your web site visitors. Push images and web pages directly to their desktop. Unlimited support reps, unlimited chats for the same low monthly fee. SiteChatter Live Help Solutions will install and configure for you.
| License type:
Free to try
Price:
10.00
USD
Installation price:
~$50
[Ask for installation]
Visitors' rating: (0) [rate it] |
Member's rate: (0) [review it] |
| iHelpUpdated: 2007-04-24 17:31
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| Download | | | iHelp - online sales and customer support for your web site iHelp offers a timely and cost-effective solution to communicate live with your web site visitors at the right time, converting them into loyal customers and building strong, long-lasting customer relationships How iHelp works for your web site operators - The web site operators will see in real-time extensive details about all the visitors browsing your web site monitored pages. - The operators can send a proactive chat invitation to any web site visitor, or the visitor can click the live chat button on your web pages to request online assistance. - The operator will chat with the visitor, or he can transparently redirect the chat to another operator; all the chats are automatically recorded for future reference. How iHelp works for your web site visitors - When your web site visitors need help, they can click on the iHelp live chat buttons embedded in your web site pages. - A new chat window will open on the visitor's browser, and one of the web site operators will be notified of the visitor's chat request. - If none of the web site operators is online or all of them are busy, the visitor will be prompted to leave you an offline message. Start using iHelp in three easy steps - Register for an iHelp account and receive a 30 days free trial period; - Login to your iHelp account to copy the iHelp HTML tags in your web pages; - Install the iHelp Operator application to answer chats and manage visitors;
| License type:
Free to try
Price:
14.99
USD
Installation price:
~$50
[Ask for installation]
Visitors' rating: (0) [rate it] |
Member's rate: (0) [review it] |
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